Committed to respecting and protecting your privacy

This privacy policy explains when and why we collect personal information about people who visit our website. As well as how we use it, the conditions by which we may disclose it to others and how we store it.

We may change this Privacy Policy so please check this page occasionally to ensure you are happy with the changes. By using our website, you’re agreeing to be bound by this Policy.

Please contact me if you have any questions regarding this privacy policy [email protected]

Who we are

We are a website design agency based in Ringwood, Hampshire UK.

How do we collect information about you?

We collect information when you sign up to receive our newsletters and purchase our products and services.

The information we collect

Data such as name, address, email address, IP address and information showing what pages of the website you are viewing. This information is invaluable to us in making informed business decisions.

Any payments online are collected by PayPal who are responsible for the security of the online capture and processing process.

How we use the information we collect

We use the information we collect for various purposes, including:

To complete your purchase transactions
Provide the services you request
Send you our other offerings by mail
Identify product and service preferences, to notify you of new or additional products and services that might interest you.
Notify you of product recalls or provide other information concerning products you have purchased
Improve our service selections, customer service, and overall experience

We review our retention periods for personal information on a regular basis. Legally we are required to hold some types of information to fulfill our obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any contract you have with us.

Who has access to your information

We will not sell or rent your information to third parties.

Your information will not be shared with third parties.

Service Providers: We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:

(a) manage a database of customer information;

(b) assist us in distributing emails;

(c) assist us with direct marketing and data collection;

(d) provide us storage and analysis;

(d) provide fraud prevention; and

(e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorised use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

We may place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third party cookies which allow them to develop personalised advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads.

Your choices regarding use of the information we collect

We provide you with a number of choices regarding our handling of your non public personally identifiable information.

Direct Mail:

If you wish to be removed from the list of customers that receive direct mail, please email [email protected] with your name and email address.

Data Access Request

Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

Cookies and how we use them

A “cookie” is a small data file stored by your Web browser on your computer or mobile device. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. Our secure database stores customer details. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

Cookies track your activity on this website.  We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

Online account registration

To make purchasing our services faster and easier, you may register on the KM Web Solutions website. Regular customers billing information is stored for future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Links to other websites

Our website may contain links to other websites run by other organisations. This policy applies only to our website, you need to read the policies on other websites you visit. We are not responsible for the privacy policies of other sites even if you access them using links from our website.

Same rule applies if you linked from another website to our website.

Emails

You may receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from us click “Unsubscribe” at the bottom of an email. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

You can also review our terms and conditions.

Any Questions?

We’ll be happy to provide additional information or answer any questions. Please email us at [email protected]