Technical Support

Technical Support

Technical support and website management are necessary to keep websites healthy and effective

Hosted websites are maintained with routine backups, updates and scans to ensure they are maintained,  in edition to technical support for you all your technical issues.

We will endeavour to keep this website full of useful tips and advice to help our customers run successful websites.

  • Website Management
    Editing and updating the website regularly.
  • Hosting
    Hosting configuration and maintenance and PHP upgrades.
  • Social Media
    Running social media campaigns to boost event attendees or sell products.

Send and receive email using Gmail platform

Send/Receive Email Using Gmail

Google offers a facility to send and receive business email using their platform. This can be useful if you do not have an Outlook account or other email provider.

Setting Up Email Through Your Gmail Account

Once you have your business email set up and the server information then you can follow these steps to connect the server to the gmail platform.

Service Information you need

– Username (email address): user@yourdomain.com
– Password (given to you):password
– POP Server: mail.yourdomain.com (add your domain here)
– SMTP Server: mail.yourdomain.com (add your domain here)

  • Log into your Gmail
  • Select the Gear icon in the top right corner and see all settings.
  • Go to Accounts and Import tab, go to Check mail from other accounts row. Select Add a mail account.
  • In pop up window enter the email address that you are adding to the platform. Click Next.
  • Select the option to Import emails from my other account (POP3) and click Next
  • Select the option to Import emails from my other account (POP3) and click Next
  • Enter the Username [your full email address] and Password for the account you are adding.
  • For POP Server, enter mail.yourdomainname.com replacing yourdomainname.com with your actual domain name.
  • Change the port number to 995 from the default 110.
  • There are 4 check boxes that should be unmarked by default, check the box to Always use a secure connection (SSL) when retrieving mail. and the remaining ones should remain unchecked. Click Add Account.
  • Under the Accounts and Import tab, find the Send mail as row. Click the Add another email address link.
  • Be sure to have “Treat as an alias” checked and Click Next Step
  • In the SMTP Server field, enter in mail.yourdomainname.com replacing yourdomainname.com with your actual domain name.
  • Enter in the Username (email address) and Password for the email address you are adding. The port number listed by default is 465, you should not have to change this. Also be sure to have “Secured connection using TLS” checked before proceeding.
  • Click Add Account.
  • Enter in the Username (email address) and Password for the email address you are adding. The port number listed by default is 465, you should not have to change this. Also be sure to have Secured connection using TLS checked before proceeding.
  • Google will then verify that the credentials you entered are correct. Once the credentials are verified, Google will send a verification email to the address that you are adding to Gmail. Open the email account you are adding (via Webmail, details of Webmail should have been sent to you)
  • After you log into your email account through Webmail, you should see a verification email from Google. Open the email and click the verification link. Verification must be confirmed before you can use this email address in Gmail.

If all the steps are carried out successfully you will be able to send and receive emails via Gmail.

If you need any further guidance then please contact me.